TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS OF SALE ON WWW.GIUSTI.IT
Agreements concluded on the website giusti.it are classed as remote selling agreements, entered into between Acetaia Giusti srl (hereinafter also referred to as Company) with registered office in Strada Quattroville 155, 41123, Modena, , Italy, VAT and personal tax code 01509010367, and the Consumer, and have as their object the purchase and sale of products selected digitally on the Giusti.it website. The sale is governed by these Terms and Conditions which must be considered a material and substantial part of the sales agreement. Before submitting an order, customers are therefore asked to read these terms and conditions carefully.
The Company reserves the right to update these terms and conditions at any time, amongst other things to align with changes to legislation; said modifications shall take effect from the date of publication on www.giusti.it.
A digital order completed by the customer on the relevant part of the website is considered acceptance of the terms and conditions in force at the time of the order and also as an expression of consent to the purchase and completion of the sales agreement.
A. HANDLING OF PURCHASE ORDERS
Purchase orders are managed in the following sequence:
1) Order completed in relevant section of the website and submitted by the Customer.
2) Customer order accepted by Acetaia Giusti srl in an e-mail containing the main information and number of items ordered, price, method of payment, shipping method and cost, shipping address, billing information.
Orders are accepted and processed only after payment has been received.
If the number of items ordered is in excess of the number available, the Customer will be informed right away by e-mail and offered the choice of a replacement, or to change or cancel the order at no extra charge and any excess amounts owing to the customer will be refunded. The Client absolves the Company of all responsibility in the event of any errors made in compiling the order, including details of the delivery address and/or the issue of incorrect tax documents, and accepts that the Customer is solely responsible for correctly inputting information to the order form.
Persons under 18 years of age are not authorized to submit orders using the online order form.
B. SALE PRICES AND INVOICING
Product prices are shown in € (Euro), inclusive of VAT, any other taxes, price of containers and packaging.
Shipping costs are not included.
Any promotions relating to the sale price and/or shipping costs only apply for the time they appear on the website.
All payments must be made in € (Euro) and all amounts will also be shown on the invoice in € (Euro).
The invoice will be sent to the customer’s email address as specified in the order.
VAT numbers can be added.
C. SPECIAL OFFERS, DISCOUNT COUPONS AND FREE SHIPPING
Terms and conditions relating to special offers, promotions and discounts will be indicated from time to time on the giusti.it website through ad hoc communications.
D. PAYMENT METHODS
Payment can be made by Credit Card and Bank Transfer in advance.
1) CREDIT CARDS
Credit card payments are processed via the Cartasì circuit.
The following credit cards are accepted: Visa, Mastercard, Maestro, VPay.
Goods will only be shipped after we receive confirmation from our bank that payment has been received.
2) BANK TRANSFER
When purchasing by bank transfer in advance, to speed up shipping procedures, we recommend you send us proof of the transfer to firstname.lastname@example.org
The order will be accepted and processed only after the actual payment has been credited, which must take place no later than 10 (ten) working days after the order was sent.
Once this time has elapsed, the order will no longer be valid and will be cancelled.
The bank transfer must indicate the name and surname or company name of the person placing the order and the order number and date.
Bank transfers must be paid to:
Recipient: Acetaia Giusti srl
Reference: Order ID
Iban: IT 02 T 02008 12933 000105895482
Goods will be shipped on the first working day after the order is received, or on the first day after a payment is received in the event of payment by bank transfer. The items ordered will be delivered to the shipping address indicated by the Customer on the order.
Depending on the destination, delivery times can vary from 2 to 10 days, barring any unforeseen delays. For information on shipments of large quantities (over 100 Kg) or to countries not included in the list of countries we ship to, please contact the company at email@example.com to receive a personalized quote.
In order to ensure timely delivery we recommend you give an address where someone will be available to receive the package from the courier, as well as a telephone number to be easily contacted.
Users accept that they are obliged to take the product under the terms of the purchase agreement. In delivery is not made because there was no one at the specified address to receive the parcel, the courier will leave a card (failed delivery note) to prove an attempt was made to nevertheless. Users should contact the telephone number on the card to request redelivery.
A shipping address that is different from the billing address can be provided, and gift wrapping can be requested.
Acetaia Giusti srl reserves the right to use other couriers and/or different delivery methods. Any changes will be specified during the purchase process.
Shipping costs vary according to the destination country and number of items purchased. The cost of delivery is calculated automatically and the exact amount displayed in your virtual shopping basket before placing your order.
Deliveries within Italy start from €6,80. In Italy only, orders over €80 qualify for free shipping.
Shipping to foreign countries depends on the destination and weight of the parcel, and costs start from €15,00 for 3 kg. The cost of delivery is calculated automatically and the exact amount displayed for your information in your virtual shopping basket.
For delivery to countries not included in the list, customers should contact the company at firstname.lastname@example.org to know the feasibility, cost, timescale and shipping methods for delivery to their requested country.
All items must be checked on receipt of the delivery and any damage reported to the courier.
F. RETURNS AND RIGHT OF WITHDRAWAL (pursuant to Legislative Decree 06/09/2005 n. 206)
If the customer is not satisfied with the products purchased, may exercise the right of withdrawal, by sending notice by registered letter with a return receipt to Acetaia Giusti srl with head office in Street Quattro Ville 155, 41123, Modena, Italy, within 14 days of receipt of products purchased. We invite the customer to anticipate this communication to the email address email@example.com indicating the details of the purchase order. The purchased products must be returned to our office within 14 days of receipt of the same and subject to verification of the goods, the Company will refund the amount paid as soon as possible, but not later than 30 days from receipt of the notice of withdrawal. The returned products must be received at the headquarters of the Company intact, in their original packaging complete in all its parts, as received by the customer. The return of products purchased are at the expense of the customer in accordance with art. 67, paragraph 3 and 4 of Legislative Decree no.206 of 06/09/2005.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal does not apply in case of:
- supply of sealed goods that are not suitable to be returned for hygienic reasons or reasons related to health protection and that have been opened after delivery or in case of supply of products that are, after delivery, inseparably mixed with other goods;
- supply of goods to natural or legal persons or intermediaries who purchase products in the course of their business or professional activity
These Sales Terms and Conditions and associated sales agreements entered into through the website giusti.it are governed by Italian law in accordance with EU directives (Legislative Decree No. 206 of 6/09/2005 Consumer Rights Act - Legislative Decree No. 70 of 9/04/2003 - as amended).
The customer absolves Acetaia Giusti srl of any liability for malfunctions, interruptions to service and deterioration of performance, whether caused by force majeure or unforeseeable circumstances, when they are not the direct result of the company’s gross negligence or intent.
The Court of Modena will have jurisdiction for any disputes regarding interpretation of these sales terms and conditions and over resulting commercial relations between the Company and the Customer.
H. CUSTOMER SERVICE
You can send enquiries, messages, request support or submit a complaint by email to firstname.lastname@example.org
I. BANK DATA
Area Corporate Modena
Via Albinelli, 26 41121 Modena
IBAN: IT 02 T 02008 12933 000105895482
COD. SWIFT: UNCRITMM